Ordering and Shipping

Optional Phone Ordering

If you are skeptical about placing your order online, you may place your order by phone at 1-866-338-3883 or via fax at 1-503-297-4788

Ordering Through the Site

Peak Nutrients is available to take your order 5 days a week, Monday thru Friday 9-5 PST. Peak Nutrients is committed to getting your order out in a timely fashion. We like to ship same day if order is placed by 12 pm PST. If order is placed after 12 pm PST it will go out the next day. However, we do not guarantee same day shipping, please take this into consideration when placing your order.

How To Order

By Phone: Toll Free @ (866) 338-3883. We are pleased to assist you M-F 9-5 PST. By Fax: (503) 297-4788. By website: www.peaknutrients.com. By email: info@peaknutrients.com

Order Confirmation

We will send email to acknowledge your orders with us. Under no circumstances would we ever expose any of your financial information (e.g. credit card number) in email.

Payment Terms

For retail account orders we accept Visa and MasterCard (Sorry, no COD’s). If you are interested in setting up a wholesale account with us, please contact us toll free @ 866-338-3883 for Payment Terms.

Return Policy

Peak Nutrients is proud to offer a money back guarantee. For a product you wish to return, please call or email us and we will issue a return authorization; all returns must be pre-approved. Please notify us within 30 days of ordering. Peak Nutrients will reimburse the cost of the product less shipping costs.

Shipping Policy

We ship by Fed EX Ground or USPS priority mail within the continental US. Retail shipping and handling charge is $6.00. All orders over $49 are eligible for FREE SHIPPING. For wholesale shipping prices please contact our office. Alaska and Hawaii retail orders are shipped USPS priority mail and are subject to additional charges.

International Shipping

Sorry, at this time Peak Nutrients does not offer international shipping.

Payment

Your credit card will be charged the actual cost that is determined after preparing your order and adding shipping. Peak Nutrients will not process orders that use an incorrect, expired, or over the limit credit card. We will make our best efforts to contact you if this occurs. However, in the event such an order is processed, Peak Nutrients reserves the right to collect funds for any uncollected transactions owed to it. You shall be responsible and liable for any costs, including attorneys’ costs and collection costs, that Peak Nutrients may incur in its efforts to collect any unpaid balances from you. Your right to use Peak Nutrients online shopping is subject to limits established by Peak Nutrients and/or by your credit card issuer.

We Use The Toughest Encryption We Can

Our computers are set up to automatically use the highest level of encryption that your web browser (such as Internet Explorer or Netscape) can legally handle.

You Have a Right to Complain

If you believe we have violated your trust for any reason, at any time, in any manner we will respond immediately. We are committed to your personal satisfaction with each and every purchase you make from peaknutrients.com.